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Refund and Return Policy

This Refund and Return Policy applies to purchases made on Nudavie.

Business Information
Nudavie is operated by A&I SUCCESS LLC.
Business Address: 1209 Mountain Road PL NE, STE N, Albuquerque, NM 87110, United States.

Return Period

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, the item must be unused, unworn, unwashed, in its original condition, and with all original packaging where applicable.

Non-Returnable Items

For hygiene and quality reasons, we may not accept returns for:
- Items that have been worn, washed, damaged, or used
- Items without original packaging
- Gift cards
- Final sale or clearance items, when clearly indicated

Return Process

To request a return, please contact us at support@nudavie.com with:
- Your full name
- Your order number
- The reason for the return
- Photos of the product if the item is defective or incorrect

Once your request is reviewed, we will provide instructions for the return.

Return Shipping Costs

Unless the item is defective or incorrect, return shipping costs are the responsibility of the customer.

Refunds

Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, the refund will be issued to the original payment method. Refund processing times may vary depending on your bank or payment provider.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the case and provide a suitable solution, such as a replacement or refund.

Order Cancellation

Orders can only be cancelled before they are processed or shipped. Once an order has been processed, cancellation may no longer be possible.

Contact

For return or refund questions, contact us at:
support@nudavie.com